Client Ops Senior Analyst, L3

Port Louis, Mauritius
EntryFulltime

What we are looking for

The Gestionnaire ADV / ADA (Junior) plays a key role in supporting the financial and operational management of client portfolios within Publicis Global Delivery.

The role focuses on ensuring the smooth execution of billing, reconciliation, and administrative sales processes (ADV/ADA) in a fast-paced, international environment.

The candidate will act as a link between finance, trading teams, and accounting, ensuring data accuracy, timely financial follow-up, and compliance with internal processes.

Responsibilities

📊 Financial Management & ADV Monitoring

  • Perform financial reconciliation between forecasted budgets and actual spend
  • Monitor and resolve billing discrepancies and disputes (missing invoices, unbilled activities, etc.)
  • Support ADV (clients) and ADA (media partners) processes
  • Follow up on invoicing and ensure timely billing and collections

🔁 Process Coordination

  • Ensure adherence to financial processes and deadlines
  • Collect and validate information required for invoice matching and reconciliation
  • Monitor workflows through internal tools (Media Manager, portals, etc.)
  • Maintain accurate and up-to-date client account information

🤝 Collaboration & Stakeholder Support

  • Work closely with the Client Finance Manager and trading teams
  • Collaborate with accounting, consultants, and internal stakeholders
  • Participate in regular follow-ups and operational meetings
  • Support day-to-day financial coordination between teams

Additional information

  • Work in an international and dynamic environment
  • Exposure to media, digital, and performance marketing operations
  • Opportunity to develop expertise in:
  • Financial operations
  • ADV / ADA processes
  • Client billing & reconciliation
  • Career growth opportunities within Publicis Groupe
  • Collaborative culture with cross-functional teams
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