We are looking for a Client Operations Analyst to join our team in Perú.

This role supports a wide range of media operations, billing, and financial processes for clients and agencies with different levels of complexity. The ideal candidate is detail-oriented, analytical, and focused on efficiency, accuracy, and continuous improvement.

Key Responsibilities

• Support billing and financial processes, including billing status, delivery confirmations (D/Cs), and client invoice creation.
• Assist in the preparation of draft billing reports and budget documentation.
• Track and reconcile budgets, retainers, and monthly spend.
• Maintain monthly budget trackers, YoY comparisons, and consolidated financial snapshots.
• Support authorization mapping, unmatched estimates, and budget updates by brand and business unit.
• Maintain and update Excel-based media tools and operational flowcharts.
• Support contract operations, including Terms & Conditions reviews and IO notes updates in media platforms.
• Provide operational and financial Q&A support to media teams.
• Support training and onboarding for new team members.
• Contribute to documentation and best-practice initiatives within the craft.